Privacy Policy – CHS

Last Updated: 18th March 2025

CHS (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, or communication channels.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you fill out a form, request a service, or communicate with us:

• Name

• Email address

• Phone number

• Home address

• ZIP code

• Any additional information voluntarily submitted via forms

b. Non-Personal Information

We may collect data that does not personally identify you, such as browser type, device, pages visited, time spent on site, and referring URLs. This information is used to improve our website experience and services.

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries or service requests

• Schedule and confirm appointments

• Send appointment reminders and updates

• Improve the performance and content of our website

• Analyze usage trends and enhance user experience

3. SMS Consent

By providing your phone number, you consent to receive text messages from CHS related to scheduling and service updates. Message frequency may vary. Standard message and data rates may apply.

To opt-out, reply “STOP” at any time.

To get help, reply “HELP” or contact us at (310) 843-9902.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You may disable cookies via your browser settings, but this may affect site functionality.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data with trusted service providers who assist us in delivering our services (e.g., scheduling software, analytics platforms), solely for operational purposes.

6. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your information. However, no system can be guaranteed 100% secure, and we encourage you to take necessary precautions when sharing information online.

7. Your Rights & Choices

You may request to view, correct, or delete your personal information by contacting us. You may also opt out of SMS communication at any time by replying “STOP.”

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies before interacting with them.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted here with the revised effective date. Continued use of our website after changes constitutes your acceptance of the updated policy.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect information from anyone under 13.

Copyright© CHS

10700 Santa Monica Boulevard Ste 311, Los Angeles CA 90025

(310) 843-9902